We are no longer experiencing SMS DLR Delays to Multiple Networks in Brazil From a Subset of Twilio's Registered Sender ID's. This incident has been resolved.
Posted Sep 23, 2022 - 20:38 PDT
Monitoring
We are observing recovery in SMS DLR Delays to Multiple Networks in Brazil From a Subset of Twilio's Registered Sender ID's. We will continue monitoring the service to ensure a full recovery. We will provide another update in [X hours] or as soon as more information becomes available.
Posted Sep 23, 2022 - 18:01 PDT
Update
We still continue to see SMS DLR Delays to Multiple Networks in Brazil From a Subset of Twilio's Registered Sender ID's. Delivery rates have since recovered and we are continuing to monitor. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Posted Sep 23, 2022 - 03:35 PDT
Update
We still continue to see SMS DLR Delays to Multiple Networks in Brazil From a Subset of Twilio's Registered Sender ID's. Delivery rates have since recovered and we are continuing to monitor. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 22, 2022 - 19:35 PDT
Update
We are continuing to see SMS delivery report delays when sending messages to TIM Network in Brazil for a subset of Twilio's registered Sender ID's. Delivery rates have since recovered and we are continuing to monitor. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 22, 2022 - 15:35 PDT
Update
We are continuing to see SMS delivery report delays when sending messages to TIM Network in Brazil for a subset of Twilio's registered Sender ID's. Delivery rates have since recovered and we are continuing to monitor. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 22, 2022 - 13:36 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to TIM Network in Brazil for a subset of Twilio's registered Sender ID's and Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 22, 2022 - 12:34 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).