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        TrustHub A2P 10DLC Campaign and Brand Registration Submission Stays in Progress

        Incident Report for Twilio

        Resolved

        We are no longer experiencing interruption in the Twilio Console with TrustHub A2P 10DLC Registration submission. This incident has been resolved.
        Posted Aug 14, 2021 - 19:06 PDT

        Update

        We are observing recovery in the Twilio Console with TrustHub A2P 10DLC Registration submission. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 14, 2021 - 17:06 PDT

        Monitoring

        We are observing recovery in the Twilio Console with TrustHub A2P 10DLC Registration submission. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 14, 2021 - 15:06 PDT

        Update

        We continue to experience an interruption in the Twilio Console with TrustHub A2P 10DLC Registration submission. Users may experience the Campaign and Brand Registration when submitted stays in progress or fail in some cases. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 14, 2021 - 07:35 PDT

        Update

        We continue to experience an interruption in the Twilio Console with TrustHub A2P 10DLC Registration submission. Users may experience the Campaign and Brand Registration when submitted stays in progress. We expect to provide another update in 4 hour or as soon as more information becomes available.
        Posted Aug 14, 2021 - 03:34 PDT

        Update

        We continue to experience an interruption in the Twilio Console with TrustHub A2P 10DLC Registration submission. Users may experience the Campaign and Brand Registration when submitted stays in progress. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Aug 14, 2021 - 01:33 PDT

        Update

        We are investigating an interruption in the Twilio Console with TrustHub A2P 10DLC Registration submission. Users may experience the Campaign and Brand Registration when submitted stays in progress. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 14, 2021 - 00:33 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 14, 2021 - 00:14 PDT
        This incident affected: DEVELOPER TOOLS (Console).