SMS Delivery Delays to Thumb Cellular Limited Partnership in United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. This incident has been resolved.

Posted Feb 18, 2026 - 05:29 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2026 - 03:47 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 22:00 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 14:02 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 09:58 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 08:55 PST

Update

We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 17, 2026 - 06:55 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Thumb Cellular Limited Partnership in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 17, 2026 - 05:51 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Toll-Free, North America).