SMS Delivery Receipt Delay To Airtel Ghana

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to Airtel Ghana. This incident has been resolved.

Posted Mar 10, 2021 - 20:40 PST

Monitoring

We are observing recovery in delivery report delays when sending messages to Airtel Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 10, 2021 - 20:10 PST

Update

We are experiencing delays in receiving positive delivery receipts while sending messages to Airtel Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2021 - 18:08 PST

Update

We are experiencing delays in receiving positive delivery receipts while sending messages to Airtel Ghana. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2021 - 17:07 PST

Investigating

Our monitoring systems have detected a potential issue with DLR and the Airtel network in Ghana. The engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 10, 2021 - 16:53 PST