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        Delays in A2P 10DLC T-Mobile Registrations and De-Registrations

        Incident Report for Twilio

        Resolved

        Our engineering team confirmed recovery for A2P 10DLC T-Mobile Registrations and De-Registrations. Moving this incident to resolved.
        Posted Jul 31, 2024 - 17:42 PDT

        Monitoring

        Our engineering team confirmed that they are seeing recovery on the A2P 10DLC T-Mobile Registrations and De-Registrations. We are nearly back to normal provisioning time. We will continue to monitor the current queue time, and work to resolve any numbers that had provisioning issues during this degradation. We will provide an update in 24 hours or as soon as more information becomes available.
        Posted Jul 30, 2024 - 17:43 PDT

        Update

        Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations and are still working on the fix with the carrier. We will provide updates in 24 hours or as soon as more information becomes available.
        Posted Jul 29, 2024 - 17:43 PDT

        Update

        Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations and are still working on the fix with the carrier. We will provide updates in 24 hours or as soon as more information becomes available.
        Posted Jul 28, 2024 - 17:26 PDT

        Update

        Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations and are still working on the fix with the carrier. We will provide updates in 24 hours or as soon as more information becomes available.
        Posted Jul 27, 2024 - 17:48 PDT

        Identified

        Our engineers have identified the issues causing delays in A2P 10DLC T-Mobile Registrations and De-Registrations and are still working on the fix with the carrier. We will provide updates in 24 hours or as soon as more information becomes available.
        Posted Jul 26, 2024 - 12:17 PDT

        Investigating

        Our monitoring systems have identified potential delays in A2P 10DLC T-Mobile Registrations and De-Registrations. Our engineering team has been notified and is currently investigating the issue. We will provide updates in 1 hour or as soon as more information becomes available.
        Posted Jul 26, 2024 - 11:17 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).