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        SMS Delivery Delays and Failures To and From AT&T Network in Mexico

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays and failures to and from AT&T Network in Mexico. This incident has been resolved.
        Posted Sep 09, 2025 - 17:32 PDT

        Update

        We are observing recovery for SMS delivery delays and failures to and from AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 09, 2025 - 14:34 PDT

        Monitoring

        We are observing recovery for SMS delivery delays and failures to and from AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2025 - 13:32 PDT

        Update

        We are experiencing SMS delivery delays and failures to and from AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2025 - 11:48 PDT

        Investigating

        We are experiencing SMS delivery delays and failures to and from AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 09, 2025 - 10:34 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).