Delays with Usage Trigger Creation and Execution

Incident Report for Twilio

Resolved

The issue with the creation and execution of billing usage triggers has been resolved and is operating normally at this time.

Posted Mar 01, 2022 - 10:42 PST

Update

We are still investigating delays with the creation and execution of billing usage triggers for a small subset of customers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 01, 2022 - 08:52 PST

Update

We are investigating delays with the creation and execution of billing usage triggers for a small subset of customers. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 01, 2022 - 08:00 PST

Investigating

Our monitoring systems have detected a potential issue with delays for the creation and execution of usage triggers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 01, 2022 - 07:42 PST

This incident affected: TWILIO PLATFORM (Billing).