Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Multiple Networks from a Subset of Alphanumeric Sender ID in France

        Incident Report for Twilio

        Update

        We continue to experience SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 04, 2026 - 10:21 PST

        Update

        We continue to experience SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 04, 2026 - 08:22 PST

        Investigating

        We are experiencing SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 04, 2026 - 07:23 PST
        This incident affects: CARRIER NETWORK (SMS, Europe).