SMS Delivery Delays to Three Network in Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Three network in Indonesia. This incident has been resolved.

Posted May 15, 2024 - 16:49 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Three Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2024 - 14:48 PDT

Update

We are experiencing SMS delivery delays when sending messages to Three Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2024 - 14:04 PDT

Update

We are experiencing SMS delivery delays when sending messages to Three Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 15, 2024 - 12:54 PDT

Investigating

Our monitoring systems have detected a potential issue delivering SMS to three networks in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 15, 2024 - 12:42 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).