Video service degraded in de1 region

Incident Report for Twilio

Resolved

We have fixed the intermittent Video connectivity issues in de1 media region. The system is functioning normally.

Posted Apr 10, 2020 - 02:29 PDT

Investigating

We’re investigating reports of degraded Video connectivity in de1 media region. Customers may experience intermittent connectivity issues. Our engineers are working on it, and we will provide an update as more information becomes available.

Posted Apr 10, 2020 - 01:28 PDT

This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms).