Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays for a Subset of US Short Codes
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are observing recovery in MMS delivery delays to the United States over a subset of short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to the United States over a subset of short code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours, or as soon as more information becomes available.
Update
We are experiencing MMS delivery delays to the United States over a subset of short code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.
Update
We are experiencing MMS delivery delays to the United States over a subset of short code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with MMS delivery delays in the United States over short code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).