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        Twilio Console - Short Code Applications are not Being Submitted

        Incident Report for Twilio

        Resolved

        the issue affecting the Submission of Short Code Applications has been resolved and the Short Code submission page in Twilio Console is operating normally at this time.
        Posted Nov 22, 2024 - 17:55 PST

        Identified

        Our engineers have identified the issue affecting the Submission of Short Code Applications and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 22, 2024 - 16:32 PST

        Update

        We are currently seeing degraded performance on our account portal. Submission for review of new shortcode applications for United Kingdom and Canada are currently affected; addtionally, submissions to update any existing Short Code application for United States are affected as well.

        Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 22, 2024 - 15:31 PST

        Investigating

        Our monitoring systems have detected a potential issue affecting the Submission of Short Code Applications in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 22, 2024 - 14:35 PST
        This incident affected: DEVELOPER TOOLS (Console).