One-way audio issue for Client Web calls

Incident Report for Twilio

Resolved

Our engineers have resolved the issue causing one-way audio for a small percent of Client Web calls. All services are fully operational.

Posted Jul 02, 2018 - 07:40 PDT

Identified

Our engineers have identified the issue causing one-way audio for Client Web calls. We are observing recovery and will continue to monitor. We will provide another update as quickly as possible.

Posted Jul 02, 2018 - 07:29 PDT

Investigating

We are investigating one-way audio issue for voice calls using Twilio Client Web. Our engineers are working to restore service. We will provide additional information as quickly as possible.

Posted Jul 02, 2018 - 07:07 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Client Web US1).