SMS Delivery Delays and Failures to Jazz Networks in Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. This incident has been resolved.

Posted Oct 17, 2025 - 22:37 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Jazz Networks in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2025 - 20:30 PDT

Update

We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 17, 2025 - 17:54 PDT

Update

We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2025 - 16:04 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 17, 2025 - 15:03 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).