SMS Delivery Delays to Cellular Corp Network in US Over a Subset of Short codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Cellular Corp network in the US over a subset of short codes. This incident has been resolved.

Posted Apr 26, 2023 - 14:07 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Cellular Corp network in the US over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 26, 2023 - 12:15 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Cellular Corp network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 26, 2023 - 11:55 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Cellular Corp network in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 26, 2023 - 10:51 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).