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        SMS Delivery Delays and Failures to MegaFon Network in Russia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures to MegaFon network in Russia. This incident has been resolved.
        Posted May 03, 2025 - 14:47 PDT

        Monitoring

        We are observing successful SMS delivery to MegaFon network in Russia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 03, 2025 - 12:47 PDT

        Update

        We continue to experience SMS delivery delays and failures when sending messages to the MegaFon network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 03, 2025 - 08:44 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the MegaFon network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 03, 2025 - 06:54 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to MegaFon network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 03, 2025 - 05:57 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).