Inbound Call Failures to Jamaica Phone Numbers

Incident Report for Twilio

Resolved

We are no longer observing call failures to Twilio Jamaica phone numbers. This incident has been resolved.

Posted Apr 10, 2023 - 18:40 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio to Jamaica phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2023 - 16:41 PDT

Update

We are continuing to observe call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 10, 2023 - 12:50 PDT

Update

We are still observing call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2023 - 10:51 PDT

Investigating

We are observing call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 10, 2023 - 09:50 PDT

This incident affected: CARRIER NETWORK (Voice, North America).