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        SMS Delivery Delays to Cubacel in Cuba

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Cubacel in Cuba. This incident has been resolved.
        Posted Nov 19, 2023 - 00:34 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Cubacel in Cuba. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 18, 2023 - 22:57 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 18, 2023 - 04:42 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 17, 2023 - 05:12 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 16, 2023 - 05:12 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 15, 2023 - 13:12 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 15, 2023 - 05:12 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 15, 2023 - 01:12 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Nov 14, 2023 - 23:11 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2023 - 22:12 PST

        Update

        We are observing recovery in SMS delivery delays to Cubacel in Cuba. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 14, 2023 - 20:12 PST

        Monitoring

        We are observing recovery in SMS delivery delays to Cubacel in Cuba. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 14, 2023 - 18:14 PST

        Update

        We continue to experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 14, 2023 - 15:24 PST

        Update

        We continue to experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 14, 2023 - 13:24 PST

        Update

        We are experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2023 - 12:23 PST

        Investigating

        Our monitoring systems have detected a potential issue SMS delivery delays to Cubacel in Cuba. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 14, 2023 - 12:20 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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