Issue with SMS delivery from Twilio Toll-Free numbers

Incident Report for Twilio

Resolved

The issue impacting SMS delivery from Twilio Toll-Free phone numbers is resolved.

Posted Nov 09, 2016 - 12:14 PST

Monitoring

We have resolved the SMS delivery issue with our carrier partners impacting Twilio Toll-Free phone numbers. We are continuing to monitor closely.

Posted Nov 09, 2016 - 11:57 PST

Update

We are working with our carrier partners to resolve the issue impacting outbound SMS delivery from Twilio Toll-Free phone numbers. SMS delivery from Twilio Toll-Free phone numbers are experiencing a delay. Next update in 1 hour.

Posted Nov 09, 2016 - 11:35 PST

Identified

We have identified an issue with our carrier partners impacting outbound SMS delivery from Twilio Toll-Free phone numbers. SMS delivery from Twilio Toll-Free phone numbers are experiencing a delay. Next update in 30 minutes.

Posted Nov 09, 2016 - 11:01 PST

Investigating

We are investigating an outbound SMS delivery issue impacting Twilio Toll-Free phone numbers. Next update in 30 minutes.

Posted Nov 09, 2016 - 10:35 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).