Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound calls to Twilio UK toll free numbers are failing
Incident
Report for Twilio
Resolved
This incident is resolved. All services are fully operational.
Monitoring
Our carrier partner has informed us that the service to the impacted Twilio UK toll free numbers should be now restored. We are still monitoring the situation to confirm that the service is fully restored
Update
Our carrier partner has begun restoring service to impacted Twilio UK toll free numbers. We will be communicating with customers as their numbers are restored and will provide additional status updates as soon as possible.
Update
Our carrier partner has identified the cause of inbound call failures to 50% of Twilio toll free numbers in the UK. We will provide an update as soon as possible.
Identified
We continue to experience inbound call failures to 50% of Twilio UK toll free numbers. Our engineers are working with our carrier partner to restore service. We will provide an update in 30 minutes.
Investigating
We are currently experiencing elevated inbound call failures to Twilio toll free numbers in UK. Our engineers are working with our carrier partner to restore service. We will provide an update as soon as possible
This incident affected: PROGRAMMABLE VOICE (PSTN).