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        MMS Delivery Delays to US Carriers From a Small Subset of Short-Codes

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Jan 21, 2023 - 15:12 PST

        Monitoring

        We are observing recovery in MMS delivery delays when sending messages to US Carriers from a small subset of Short-Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 21, 2023 - 13:20 PST

        Update

        We continue to experience MMS delivery delays to US Carriers from a small subset of Short-Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Jan 21, 2023 - 12:40 PST

        Investigating

        We are experiencing MMS delivery delays to US Carriers from a small subset of Short-Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 21, 2023 - 11:42 PST
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).