SMS Delivery Failures to Airtel in Zambia

Incident Report for Twilio

Resolved

The issue affecting intermittent SMS delivery failures to Airtel in Zambia has been resolved, and the service is functioning normally at this time.

Posted Aug 10, 2025 - 12:06 PDT

Monitoring

We have started seeing recovery for intermittent SMS delivery failures to Airtel in Zambia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 10, 2025 - 10:15 PDT

Update

We are still experiencing SMS delivery failures to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 10, 2025 - 08:38 PDT

Update

We are still experiencing SMS delivery failures to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 10, 2025 - 03:13 PDT

Update

We are still experiencing SMS delivery failures to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 10, 2025 - 01:25 PDT

Investigating

We are experiencingSMS delivery failures to Airtel in Zambia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 10, 2025 - 00:37 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).