Twilio API was degraded for 14 minutes between 8:18 p.m. and 8:32 p.m. Pacific Time on 11/11/2020. During this period of time customers may have experienced problems or symptoms listed below:
- No debugger notifications for failed voice calls - Pinned products on console sidebar missing or non-functional - Phone number configuration page shows error message - TwiMLbin apps return 500s - Video rooms could not be created
The issue has now been resolved.
Posted Nov 11, 2020 - 20:47 PST
This incident affected: TWILIO PLATFORM (Console, REST API, Other).