Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        API 500 Errors Affecting Multiple Services

        Incident Report for Twilio

        Resolved

        Twilio API was degraded for 14 minutes between 8:18 p.m. and 8:32 p.m. Pacific Time on 11/11/2020. During this period of time customers may have experienced problems or symptoms listed below:

        - No debugger notifications for failed voice calls
        - Pinned products on console sidebar missing or non-functional
        - Phone number configuration page shows error message
        - TwiMLbin apps return 500s
        - Video rooms could not be created

        The issue has now been resolved.
        Posted Nov 11, 2020 - 20:47 PST
        This incident affected: DEVELOPER TOOLS (Console, REST API) and TWILIO PLATFORM (Other).