SMS Delivery Issues to Telkomsel Indonesia

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jul 09, 2019 - 06:42 PDT

Update

We are continuing to investigate this issue.

Posted Jul 09, 2019 - 02:34 PDT

Investigating

We are experiencing SMS delivery issues to Telkomsel Indonesia handsets impacting domestic messages. SMS delivery for international messages is not affected. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 09, 2019 - 02:32 PDT

This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).