SMS Delivery Failures to Cellcom and Pelephone in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Cellcom and Pelephone in Israel. This incident has been resolved.

Posted May 11, 2025 - 04:29 PDT

Monitoring

We are observing successful SMS delivery failures when sending to Cellcom and Pelephone in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 11, 2025 - 02:39 PDT

Update

We continue experiencing SMS delivery failures when sending to Cellcom and Pelephone in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 11, 2025 - 02:36 PDT

Update

We continue experiencing SMS delivery failures when sending to Cellcom and Pelephone in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 11, 2025 - 00:37 PDT

Investigating

We are experiencing SMS delivery failures when sending to Cellcom and Pelephone in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 10, 2025 - 23:51 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).