SMS Delivery Report Delays to Brisanet Network in Brazil

Incident Report for Twilio

Resolved

We are making a correction to the previous communications on this StatusPage post. After some investigation, we've identified that SMS delivery delays were not impacted, but we experienced SMS delivery report delays to Brisanet Network in Brazil. This services is now fully recovered and we're resolving this incident. We apologize for the delays and any inconvenience this may have caused.

Posted Nov 05, 2024 - 11:47 PST

Update

We continue observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 05, 2024 - 09:08 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 05, 2024 - 06:56 PST

Update

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 05, 2024 - 04:56 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 05, 2024 - 04:06 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).