Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Some Devices Using Super SIM May Experience Delays in Connecting
Incident
Report for Twilio
Resolved
Work with our downstream connectivity partners is complete and service has been restored to normal. If you continue to experience connectivity issues please open a support ticket with details.
Update
We are continuing to work with our downstream connectivity partners to restore normal connectivity.
Update
One of Super SIM's connectivity partners is experiencing an outage, and it is in process of performing emergency maintenance. We are observing impacted devices reconnecting on Super SIM's other available IMSIs. For customers in the United States devices solely dependent on Verizon, devices falling back to the other IMSIs will not be able to reconnect until our impacted connectivity partner restores services. If you are currently impacted in the US or other countries, consider enabling additional networks on your network access profile if possible. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
At 09:30 pacific time, we started investigating an issue where some devices using Super SIM may experience delays in connecting to the network. Devices impacted by this issue have been observed reconnecting with different options. We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.