SMS Delivery Report Delays To US Cellular Handsets

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Aug 01, 2020 - 17:31 PDT

Update

A fix has been implemented for the issue that was causing delivery report delays to US Cellular handsets, and we are monitoring the results.

Posted Aug 01, 2020 - 17:29 PDT

Update

A fix has been implemented for the issue that was causing delivery report delays to US Cellular handsets, and we are monitoring the results.

Posted Aug 01, 2020 - 15:07 PDT

Monitoring

A fix has been implemented for the issue that was causing delivery report delays to US Cellular handsets, and we are monitoring the results.

Posted Aug 01, 2020 - 15:02 PDT

Update

We are experiencing delays in receiving message delivery status when sending to US Cellular handsets over a subset of US shortcodes. Our engineers are investigating and we will provide an update as soon as we have additional information.

Posted Aug 01, 2020 - 13:58 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 01, 2020 - 13:45 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).