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        SMS Delivery Failures on MTN Network in Sudan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to MTN Network in Sudan. This incident has been resolved.
        Posted Dec 30, 2023 - 12:43 PST

        Monitoring

        We are observing recovery in SMS delivery failures sending to MTN Network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 30, 2023 - 10:54 PST

        Update

        We are still experiencing SMS delivery failures sending to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 30, 2023 - 04:13 PST

        Update

        We are still experiencing SMS delivery failures sending to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 20:53 PST

        Update

        We are still experiencing SMS delivery failures sending to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 16:36 PST

        Update

        We continue experiencing SMS delivery failures sending to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 29, 2023 - 14:30 PST

        Investigating

        We are experiencing SMS delivery failures sending to MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 29, 2023 - 13:30 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).