Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays in Processing Programmable Voice Recording Transcriptions
Incident
Report for Twilio
Resolved
Call recording transcription is now operating normally at this time.
Update
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Monitoring
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Investigating
We are currently experiencing increased latency for customers who are using the Voice transcription services. Currently the problem is causing delays in the creation of transcriptions. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).