Call recording transcription is now operating normally at this time.
Posted May 09, 2022 - 19:14 PDT
Update
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Posted May 09, 2022 - 18:14 PDT
Monitoring
Call recording transcription is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted May 09, 2022 - 17:35 PDT
Investigating
We are currently experiencing increased latency for customers who are using the Voice transcription services. Currently the problem is causing delays in the creation of transcriptions. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 09, 2022 - 17:19 PDT
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).
