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        DLR delays for Short-Code customers in the US towards T-Mobile numbers

        Incident Report for Twilio

        Resolved

        This issue has been resolved. Shortcode DLR delivery is operating normally.
        Posted Aug 16, 2018 - 11:40 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will post another update in 1 hour.
        Posted Aug 16, 2018 - 10:28 PDT

        Update

        Our engineering team continues to work with our carrier partner on a resolution. We will post another update in 1 hour.
        Posted Aug 16, 2018 - 09:18 PDT

        Investigating

        We are working with our carrier partner to address DLR delays for our US Short-Code customers.
        Posted Aug 16, 2018 - 07:46 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).