5300 Errors on Singapore Client Edge

Incident Report for Twilio

Update

We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 17, 2026 - 12:23 PDT

Update

We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Oct 17, 2026 - 11:21 PDT

Update

We are currently investigating an issue with 53000 errors on the Singapore edge client causing unregistered events. We expect to provide another update in 30 minutes or as soon as more information becomes available

Posted Oct 17, 2026 - 10:51 PDT

Investigating

Multiple customers have reported that they are receiving 53000 errors on the Singapore edge client causing unregistered events. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Oct 17, 2026 - 10:07 PDT

This incident affects: PROGRAMMABLE VOICE US1 (Client Web US1), PROGRAMMABLE VOICE AU1 (Client Web AU1), and PROGRAMMABLE VOICE IE1 (Client Web IE1).