SMS Delivery Delays to Nigeria Airtel Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Nigeria Airtel network. This incident has been resolved.

Posted Dec 18, 2020 - 12:55 PST

Monitoring

We are no longer observing SMS delivery delays when sending messages to the Nigeria Airtel network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 18, 2020 - 11:22 PST

Update

We are still experiencing SMS delivery delays when sending messages to the Nigeria Airtel network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 18, 2020 - 09:30 PST

Update

We are experiencing SMS delivery delays when sending messages to the Nigeria Airtel network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 18, 2020 - 08:43 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to the Nigeria Airtel network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 18, 2020 - 08:36 PST