Elevated DNS resolution failure that may impact JS client SDK

Incident Report for Twilio

Resolved

The issue on intermittent DNS resolution failure that may impact JS client SDK has been resolved, and the service is functioning normally at this time.

Posted May 26, 2022 - 21:09 PDT

Monitoring

We have started seeing recovery for intermittent DNS resolution failure that may impact JS client SDK. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted May 26, 2022 - 20:40 PDT

Identified

The issue causing intermittent DNS resolution failure that may impact JS client SDK has been identified. We are actively working with our DNS provider to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 26, 2022 - 20:03 PDT

Investigating

We are currently investigating an elevated DNS resolution failure that may impact JS client SDK. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted May 26, 2022 - 19:11 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Client Web US1).