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        Unable to Receive OAuth Token From Stripe

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent 'Connect with Stripe' button on the Stripe Pay Connectors has been resolved, and the service is functioning normally at this time.
        Posted Jan 16, 2025 - 17:25 PST

        Monitoring

        We have started seeing recovery for intermittent Connect with Stripe' button on the Stripe Pay Connectors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jan 16, 2025 - 16:39 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 16, 2025 - 14:48 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 14, 2025 - 15:50 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 13, 2025 - 15:57 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 12, 2025 - 15:55 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 11, 2025 - 15:56 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 10, 2025 - 23:55 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 10, 2025 - 16:05 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 10, 2025 - 12:18 PST

        Update

        We continue to experience issues with the 'Connect with Stripe' button on the Stripe Pay Connectors. New connections to Stripe are temporarily unavailable, we expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 10, 2025 - 10:18 PST

        Update

        The 'Connect with Stripe' button on the Stripe Pay Connectors page is currently not functional. Twilio customers who have already connected their Twilio Stripe connector to their Stripe account are unaffected, and their ability to perform Stripe transactions remains fully operational. New connections to Stripe are temporarily unavailable, we expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 10, 2025 - 09:18 PST

        Investigating

        Our monitoring systems have detected a potential issue Twilio stripe connector. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jan 10, 2025 - 09:01 PST
        This incident affected: PROGRAMMABLE VOICE (Pay).