SMS Delivery Failures on TSTT and B-Mobile in Trinidad and Tobago

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to TSTT and B-Mobile devices in Trinidad and Tobago. This incident has been resolved.

Posted Jan 29, 2021 - 06:54 PST

Monitoring

We are observing successful SMS delivery to TSTT and B-Mobile devices in Trinidad and Tobago. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2021 - 05:52 PST

Update

We are still experiencing delivery failures sending to TSTT and B-Mobile devices in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jan 28, 2021 - 23:15 PST

Update

We are still experiencing delivery failures sending to TSTT and B-Mobile devices in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 28, 2021 - 15:18 PST

Update

We are still experiencing delivery failures sending to TSTT and B-Mobile devices in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 28, 2021 - 11:09 PST

Update

We are still experiencing delivery failures sending to TSTT and B-Mobile devices in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 28, 2021 - 09:17 PST

Investigating

We are experiencing delivery failures sending to TSTT and B-Mobile devices in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 28, 2021 - 08:24 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).