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        SMS Delivery Delays to Multiple Network in Sudan

        Incident Report for Twilio

        Resolved

        We continue investigating the issue with SMS delivery delays to MTN network in Sudan. We have proceeded to contact the impacted customers directly while we continue working on a resolution with our carrier partner. If you have any questions or concerns please reach out to support.
        Posted Feb 13, 2024 - 08:51 PST

        Update

        We are still continuing to experience SMS delivery delays to Multiple Networks in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update on Tuesday 2/13/2024 at 10:00 PT/18:00 UTC or as soon as more information becomes available.
        Posted Feb 12, 2024 - 10:05 PST

        Update

        We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update on Monday 2/12/2024 at 10:00 PT/18:00 UTC or as soon as more information becomes available.
        Posted Feb 10, 2024 - 00:11 PST

        Update

        We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 08, 2024 - 23:10 PST

        Update

        We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 07, 2024 - 23:10 PST

        Update

        We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 07, 2024 - 21:34 PST

        Update

        We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 06, 2024 - 21:26 PST

        Update

        We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 05, 2024 - 21:39 PST

        Update

        We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 04, 2024 - 21:40 PST

        Update

        We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 03, 2024 - 21:40 PST

        Update

        We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 03, 2024 - 05:40 PST

        Update

        We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 22:07 PST

        Update

        We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 18:07 PST

        Update

        We are experiencing SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 16:06 PST

        Investigating

        We are experiencing SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 02, 2024 - 15:07 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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