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Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Multiple Network in Sudan
      Incident Report for Twilio
      Resolved
      We continue investigating the issue with SMS delivery delays to MTN network in Sudan. We have proceeded to contact the impacted customers directly while we continue working on a resolution with our carrier partner. If you have any questions or concerns please reach out to support.
      Posted Feb 13, 2024 - 08:51 PST
      Update
      We are still continuing to experience SMS delivery delays to Multiple Networks in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update on Tuesday 2/13/2024 at 10:00 PT/18:00 UTC or as soon as more information becomes available.
      Posted Feb 12, 2024 - 10:05 PST
      Update
      We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update on Monday 2/12/2024 at 10:00 PT/18:00 UTC or as soon as more information becomes available.
      Posted Feb 10, 2024 - 00:11 PST
      Update
      We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 08, 2024 - 23:10 PST
      Update
      We are still continuing to experience SMS delivery delays to Multiple Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 07, 2024 - 23:10 PST
      Update
      We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 07, 2024 - 21:34 PST
      Update
      We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 06, 2024 - 21:26 PST
      Update
      We are still continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 05, 2024 - 21:39 PST
      Update
      We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 04, 2024 - 21:40 PST
      Update
      We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 03, 2024 - 21:40 PST
      Update
      We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Feb 03, 2024 - 05:40 PST
      Update
      We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Feb 02, 2024 - 22:07 PST
      Update
      We are continuing to experience SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Feb 02, 2024 - 18:07 PST
      Update
      We are experiencing SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 02, 2024 - 16:06 PST
      Investigating
      We are experiencing SMS delivery delays within MTN Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 02, 2024 - 15:07 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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