Intermittent Failures With Call Queues and Recordings for Programmable Voice

Incident Report for Twilio

Resolved

Call queues and Recordings failures has been resolved, and Programmable Voice is operating normally at this time.

Posted Jun 12, 2023 - 08:35 PDT

Monitoring

Call queues and Recordings for Programmable Voice are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 12, 2023 - 08:05 PDT

Update

We are investigating intermittent failures with Call queues and Recordings for Programmable Voice. We expect to provide another update in 30 minutes or as soon as more information becomes available

Posted Jun 12, 2023 - 07:51 PDT

Investigating

Our monitoring systems have detected a potential issue with Call Recordings queues. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 12, 2023 - 07:35 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).