Programmable Voice and Conference calls experienced intermittent elevated error levels

Incident Report for Twilio

Resolved

Programmable Voice and Conference calls experienced intermittent elevated error levels

We experienced elevated error levels for programmable voice, SIP trunking, and conference calls from 6:47 AM - 7:08 AM PST. Affected customers experienced failed calls and conferences. All systems are now operating normally and we continue to monitor the situation

Posted Nov 05, 2018 - 07:25 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1, Speech Recognition (Gather Speech) US1).