Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        All inbound and outbound MMS and SMS messages are experiencing delays of 15 minutes or more

        Incident Report for Twilio

        Resolved

        Our systems are operating normally at this time.
        Posted Mar 05, 2019 - 09:32 PST

        Update

        Our systems have recovered, all SMS and MMS messages are being processed and are no longer experiencing delivery delays.
        Posted Mar 05, 2019 - 09:16 PST

        Monitoring

        Our systems have recovered, all SMS and MMS messages are being processed and are no longer experiencing delivery delays.
        Posted Mar 05, 2019 - 08:54 PST

        Update

        Due to the ongoing issues with SMS and MMS delivery delays, we expect delays in price updates for SMS and Calls records that can take up to ~20-30 minutes.
        Posted Mar 05, 2019 - 08:49 PST

        Update

        We are continuing to work on this issue affecting SMS and MMS messages.
        Posted Mar 05, 2019 - 08:30 PST

        Investigating

        We are currently experiencing MMS and SMS delivery delays in all countries, we are working to restore service.
        Posted Mar 05, 2019 - 08:26 PST
        This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).
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