Studio Service is Degraded and Some Requests are Failing.

Incident Report for Twilio

Resolved

The issue affecting Studio Execution handling and requests to update or create Flow definitions with the Console or API has been resolved.

Posted Jun 02, 2021 - 10:52 PDT

Update

Studio Execution handling may have failed for a subset of requests. Requests to update or create Flow definitions with the Console or API may have failed between 07:52 Pacific Time on 06/02/2021 and 09:02 Pacific Time on 06/02/2021. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 02, 2021 - 10:22 PDT

Update

We have identified the cause of the degraded service in Studio and we are now seeing services returning to normal. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 02, 2021 - 09:52 PDT

Monitoring

Posted Jun 02, 2021 - 09:22 PDT

Update

Studio service is degraded and some requests are failing. Our engineers are working to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Jun 02, 2021 - 09:01 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 02, 2021 - 08:51 PDT

This incident affected: SERVERLESS (Studio).