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        On Call Engineers are Investigating Delayed Recording Transcriptions in all Regions due to VoiceBase

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delayed recording transcriptions in all regions due to VoiceBase. This incident has been resolved.
        Posted May 15, 2024 - 07:04 PDT

        Update

        We are continuing to monitor for any further issues.
        Posted May 15, 2024 - 06:44 PDT

        Monitoring

        We are observing successful recording transcriptions. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 15, 2024 - 06:43 PDT

        Investigating

        We are experiencing delayed recording transcriptions in all regions due to voiceBase. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 15, 2024 - 06:24 PDT
        This incident affected: PROGRAMMABLE VOICE (Recording).
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