SMS Delivery Delays To Orange Network In Dominican Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Orange network in the Dominican Republic. This incident has been resolved.

Posted Jan 25, 2022 - 12:00 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Orange network in the Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 25, 2022 - 10:02 PST

Update

We are experiencing SMS delivery delays when sending messages to Orange network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 25, 2022 - 09:07 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delay to Orange network in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 25, 2022 - 08:47 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).