SMS Delivery Delays to US Cellular in the United States from a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the US Cellular network in the United States from a Subset of Short Codes. This incident has been resolved.

Posted Dec 15, 2023 - 06:58 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the US Cellular network in the United States from a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 15, 2023 - 05:08 PST

Update

We continue to experience SMS delivery delays to the US Cellular network in the United States from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 15, 2023 - 00:04 PST

Update

We continue to experience SMS delivery delays to the US Cellular network in the United States from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 20:10 PST

Update

We continue to experience SMS delivery delays to the US Cellular network in the United States from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 18:10 PST

Investigating

We are experiencing SMS delivery delays to the US Cellular network in the United States from a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 14, 2023 - 17:10 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).