SMS Delivery Degradation towards Zain Jordan handsets.

Incident Report for Twilio

Resolved

SMS sent towards Zain handsets in Jordan are now being delivered successfully. We will continue to monitor to ensure full service quality. At this time we are marking this incident as resolved.

Posted Apr 05, 2019 - 02:46 PDT

Identified

We are currently observing delivery degradation for SMS sent towards Zain handsets in Jordan. We are working with our carrier partner to resolve the issue and will update as information becomes available.

Posted Apr 04, 2019 - 23:35 PDT