Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
New Connections Delays in Super SIM Devices
Incident
Report for Twilio
Resolved
New connections for devices using Super SIM is operating normally at this time.
Monitoring
Starting at 02:00 Pacific Time on December 5th we observed a change in metrics that might introduce delays in new connections for devices using Super SIM. We have identified the potential issue and made the necessary changes to normalize this system behavior. We will provide another update in 30 minutes or sooner once more information becomes available
Update
Starting at 02:00 Pacific Time on December 5th we observed a change in metrics that might introduce delays in new connections for devices using Super SIM. We have identified the potential issue and made the necessary changes to normalize this system behavior. We will provide another update in 30 minutes or sooner once more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.