Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Webhook issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jul 25, 2023 - 09:09 PDT

Investigating

We've become aware of a potential issue with Status Callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 25, 2023 - 08:35 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).