Inbound Call Disconnections on Peru Numbers

Incident Report for Twilio

Resolved

The issue with disconnections on inbound calls to Peru numbers has been resolved. All systems are now operating normally.

Posted Jan 21, 2019 - 10:37 PST

Update

We are continuing to work with our carrier partner to resolve the issue with disconnections on inbound calls to Peru numbers. The carrier is actively working on the issue and we will provide further updates when available.

Posted Jan 21, 2019 - 07:08 PST

Investigating

We have detected an increase in inbound calls disconnecting for a subset of Peru phone numbers. Customers may experience calls disconnecting after 30 seconds. Our engineers are working with our carrier partner to resolve the issue and will provide more information as soon as available.

Posted Jan 21, 2019 - 02:16 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).