SMS Delivery Delays to Orange Network Congo

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Orange Network Congo.. This incident has been resolved.

Posted Jul 28, 2021 - 16:33 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Orange Network Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2-hours or as soon as more information becomes available.

Posted Jul 28, 2021 - 14:24 PDT

Update

We are continuing to work with our carrier partner to resolve delivery delays to Orange network Congo. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 28, 2021 - 12:21 PDT

Update

We are experiencing SMS delivery delays sending SMS to Orange network Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 28, 2021 - 11:26 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Orange network Congo. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 28, 2021 - 11:20 PDT