Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Software
System Metrics
Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.
Incident
Report for Twilio
Resolved
The issue affecting Call Quality to and from a subset of Twilio's phone numbers in Brazil has been resolved, and the service is functioning normally at this time.
Monitoring
Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.
Investigating
We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
Update
Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Monitoring
Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 8 hours or as soon as more information becomes available.
Update
We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential call quality issue to a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).