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      Call Quality Issue to and From a Subset of Twilio's Phone Numbers in Brazil.
      Incident Report for Twilio
      Resolved
      The issue affecting Call Quality to and from a subset of Twilio's phone numbers in Brazil has been resolved, and the service is functioning normally at this time.
      Posted Dec 13, 2024 - 07:24 PST
      Monitoring
      Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 13, 2024 - 05:24 PST
      Update
      We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.
      Posted Dec 13, 2024 - 02:13 PST
      Update
      We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.
      Posted Dec 13, 2024 - 00:23 PST
      Investigating
      We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
      Posted Dec 12, 2024 - 23:31 PST
      Update
      We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
      Posted Dec 12, 2024 - 23:28 PST
      Update
      Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
      Posted Dec 12, 2024 - 18:26 PST
      Monitoring
      Quality issue to a subset of Twilio's numbers in Brazil is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 12, 2024 - 16:26 PST
      Update
      We are continuing to investigate a Call Quality issue to and from a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 8 hours or as soon as more information becomes available.
      Posted Dec 12, 2024 - 10:54 PST
      Update
      We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 4 hours or as soon as more information becomes available.
      Posted Dec 12, 2024 - 06:54 PST
      Update
      We are continuing to investigate a call Quality Issue to a Subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as more information becomes available.
      Posted Dec 12, 2024 - 04:54 PST
      Investigating
      Our monitoring systems have detected a potential call quality issue to a subset of Twilio's phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
      Posted Dec 12, 2024 - 04:00 PST
      This incident affected: CARRIER NETWORK (Voice, Latin America).
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